ENRAM · Energy Resource Americas 

Overview - The Electric Power, Natural Gas, Water & Sewer Industries

• Current state Public Utility Commission (PUC) regulations and utility company rates do not require monitoring billing errors.  
            

• Utility service companies make customer billing mistakes, like computation errors and incorrect rates.          
      

• Some states in the USA, and provinces in Canada, allow for up to three years "look-back" of customer billings - in some cases penalties and interest apply to the supplier on the value of billing errors.        
        

• Most federal/state energy rebate programs are not advertised and require significant red tape to process.         
     

• Most utility service companies offer Demand Side Management Programs that significantly reduce customers' usage costs.
          

• Utility companies are not required to offer the most cost effective rates or Demand Side Management Programs.      
     

• Deregulation of natural gas and electric power industries allow customers to get savings by using alternative sources.
  
       

Solutions - Utilities Review Process

• Our utility savings program partner provides experienced and skilled professionals capable of analyzing the current services provided, as well as offer tailored solutions to save you significant utilities' costs.
       

• Our program partner stays current on the latest rules and regulations related to your utility rates for electric power, natural gas, water & sewer rates and costs - such monitoring is difficult for most organizations due to limited resources and complex rate structures.
                

• Our program partner will analyze your monthly bills for incorrect rates and errors, then negotiate with your current suppliers for a refund, and assure you are placed on the correct program for your organization.
         

• Nothing is charged for discovery process.  Various methods of sharing any savings discovered; help assure that utility companies get future billings right; and work with customers to assure minimal impact on customer cash flow - such as using forward period workouts depending on the customer's needs, versus writing a large check for services rendered.
        

• Our program partner and the utility customer sign an agreement for the duration of the project, authorization agreements only to allow access to customer information, and a confidentiality agreement to assure any related customer information is never disclosed without legal recourse for the client.  Our program partner only exercises the rights you already have on your behalf.